‘Seun Ibukun-Oni, Abuja
DAILY COURIER – The Nigerian Communications Commission (NCC) said the telecoms industry boasts of over 226 million voice customers and over 156 million Internet customers as of January 2023.
The Commission expressed delight that consumers leveraged Communications infrastructure for social interactions, health services, access to education and banking to advance the economic interests and development of the country.
The Executive Vice Chairman of the NCC, Prof Umar Danbatta as well as its Executive Commissioner, (Stakeholders Management), Barrister Adewolu Adeleke gave the commission thumbs for the feat so far achieved in the industry.
Danbatta and Adeleke spoke at the Digital Economy Complex, Mbora, Abuja during the 2023 World Consumer Rights Day with the theme:” Empowering consumers through clean energy transitions “.
Adeleke said as consumer volumes and service diversity continue to grow in the industry, network operators should roll out more infrastructure for coverage in rural areas to cover the gaps in underserved areas.
Danbatta used the occasion to inaugurate the Telecom Consumer Assistance, Resolution and Enquiries (TELCARE) Desk at the Arrival Lounge of the Nnamdi Azikiwe Airport Abuja. Danbatta inaugurated the facility virtually through the Chairman of the Board of the Commission, Prof Adeolu Akande.
He said The TELCARE Desk in Abuja would be a pilot project and replicated across the country.
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